CANCELLATION POLICY

 

To cancel your kit membership you will need to provide us with 30 days notice.

 

We require this so that we have time to be able to offer someone else your position in the program.

Please be advised that you must put your cancellation request in writing and email it to [email protected]

We will not be able to process any cancellation request that comes in on any other channel than to our email (helpdesk[at]scrapbookingcoach.com)If you do not know your re-bill date then please email us and we can provide this to you.

Once we have received your cancellation request in writing, our customer service staff will assist you with the cancellation process via email.

If your next re bill occurs before the 30 day notice period has been fulfilled, then you will be charged for that months kit and your cancellation will take affect the following month.

 

Please note that cancelling your kit subscription without providing us the required 30 day notice will result in you having an outstanding invoice with us, amounting to one months kit fee.

 

Upon cancellation you will lose access to all of the active member materials. Including the online video library, kit video classes, Search a Sketch, private Facebook group and any other member related materials. These materials are provided as part of an active kit membership.

 

To cancel your membership you may email us at [email protected] at any time.